Spares Support Escalation Matrix

Our dedicated Spares Support team is committed to assisting you with spare parts enquiries, order status, availability, quotations, and delivery-related support. If your concern is not resolved, please follow the escalation matrix below.

To enable faster assistance, kindly keep your Customer Code, Machine Model, Serial Number, Purchase Order/Enquiry Reference, and Order Details ready before escalating your request.

Level Region Contact Person Designation Email Contact No.
Level-1 -- Customer Care -- [email protected] 020-67479999
Level-2 North Mr. Kalyana Balasubramaniam Regional Spares Manager [email protected] +91-9602716683
East Mr. Satyaki Panja Regional Spares Manager [email protected] +91-9038906059
West Mr. Nilesh Zawar Regional Spares Manager [email protected] +91-7798769201
South Mr. Vasunthan J. Regional Spares Manager [email protected] +91-8838429342
Level-3 North Mr. Pramod Yadav Regional Manager [email protected] +91-9650611442
East Mr. Tushar Chanda Regional Manager [email protected] +91-9674162632
West Mr. Amit Kokile Regional Manager [email protected] +91-9028191124
South Mr. Srikanth Bharadwaj Regional Manager [email protected] +91-9700739855
Level-4 North Mr. Prasad Karanjalkar HO Spares Manager [email protected] +91-9404738712
East Mr. Mangesh Deshmukh HO Spares Manager [email protected] +91-9075010521
West Mr. Mangesh Deshmukh HO Spares Manager [email protected] +91-9075010521
South Mr. Avinash Kulkarni HO Spares Manager [email protected] +91-9881379941
Level-5 HO Mr. Deepak Sonar Dy.General Manager [email protected] +91-9881495480
Level-6 HO Mr. Pradeep Ghare General Manager [email protected] +91-9881495484
LevelLevel-1
Region--
Contact PersonCustomer Care
Designation--
Email[email protected]
Contact No.020-67479999
LevelLevel-2
RegionNorth
Contact PersonMr. Kalyana Balasubramaniam
DesignationRegional Spares Manager
Email[email protected]
Contact No.+91-9602716683
LevelLevel-2
RegionEast
Contact PersonMr. Satyaki Panja
DesignationRegional Spares Manager
Email[email protected]
Contact No.+91-9038906059
LevelLevel-2
RegionWest
Contact PersonMr. Nilesh Zawar
DesignationRegional Spares Manager
Email[email protected]
Contact No.+91-7798769201
LevelLevel-2
RegionSouth
Contact PersonMr. Vasunthan J.
DesignationRegional Spares Manager
Email[email protected]
Contact No.+91-8838429342
LevelLevel-3
RegionNorth
Contact PersonMr. Pramod Yadav
DesignationRegional Manager
Email[email protected]
Contact No.+91-9650611442
LevelLevel-3
RegionEast
Contact PersonMr. Tushar Chanda
DesignationRegional Manager
Email[email protected]
Contact No.+91-9674162632
LevelLevel-3
RegionWest
Contact PersonMr. Amit Kokile
DesignationRegional Manager
Email[email protected]
Contact No.+91-9028191124
LevelLevel-3
RegionSouth
Contact PersonMr. Srikanth Bharadwaj
DesignationRegional Manager
Email[email protected]
Contact No.+91-9700739855
LevelLevel-4
RegionNorth
Contact PersonMr. Prasad Karanjalkar
DesignationHO Service Manager
Email[email protected]
Contact No.+91-9404738712
LevelLevel-4
RegionEast
Contact PersonMr. Mangesh Deshmukh
DesignationHO Service Manager
Email[email protected]
Contact No.+91-9075010521
LevelLevel-4
RegionWest
Contact PersonMr. Mangesh Deshmukh
DesignationHO Spares Manager
Email[email protected]
Contact No.+91-9075010521
LevelLevel-4
RegionSouth
Contact PersonMr. Avinash Kulkarni
DesignationHO Spares Manager
Email[email protected]
Contact No.+91-9881379941
LevelLevel-5
RegionHO
Contact PersonMr. Deepak Sonar
DesignationDy. General Manager
Email[email protected]
Contact No.+91-9881495480
LevelLevel-6
RegionHO
Contact PersonMr. Pradeep Ghare
DesignationGeneral Manager
Email[email protected]
Contact No.+91-9881495484

Note: Please contact the appropriate regional representative first. If your issue remains unresolved, kindly escalate it to the next level.

Solutions

Menu Display

Quick links

Menu Display

Menu Display

Privacy Policy
© 2026 Kirloskar. All Rights Reserved. The mark ‘Kirloskar’ used in any form as prefix or suffix, ‘i’ and copyright ‘limitless’ as shown are owned by Kirloskar Proprietary Limited and Kirloskar Pneumatic Company Limited is the permitted user.