Service Request

Service Request

We are dedicated to ensuring the optimal performance and longevity of all our systems through comprehensive care and support including Expert Technical Support, Preventive Maintenance, Comprehensive Training, Repairs & Upgrades.

Expert Technical Support

  • 24/7 Assistance: Our skilled technicians are available around the clock to provide expert advice and resolve any issues you may encounter.
  • In-House Expertise: Benefit from the extensive knowledge and experience of our in-house engineers who understand the intricacies of our systems.
  • Remote Diagnostics: Advanced diagnostic tools enable us to identify and address potential problems swiftly, minimising downtime.

Preventive Maintenance

  • Scheduled Services: Regular maintenance schedules help prevent unexpected failures and ensure smooth operation.
  • Routine Inspections: Comprehensive inspections and system checks to identify wear and tear, ensuring that components function optimally.
  • Customised Maintenance Plans: Tailored maintenance programs based on your specific operational needs and system requirements.

Comprehensive Training

  • On-Site Training: Practical training sessions for your staff to ensure they are well-versed in operating and maintaining Kirloskar systems.
  • Technical Workshops: Need-based workshops and seminars to keep your team updated on the latest technologies and best practices.
  • User Manuals and Guides: Detailed documentation and user manuals provide valuable information on system operation and care.

Efficient Repairs and Upgrades

  • Swift Repairs: Quick turnaround on repairs to minimise disruption and ensure continued operation.
  • System Upgrades: Expert recommendations and support for system upgrades to enhance performance and integrate the latest technologies.
  • Comprehensive Warranty Coverage: Reliable warranty services that provide peace of mind and protection for your investment.

Customer-Centric Approach

  • Personalised Service: Our customer service team works closely with you to address specific concerns and customise solutions.
  • Feedback Mechanism: We value your input and continuously seek feedback to improve our products and services.
  • Dedicated Account Managers: Assigned to ensure that all your service needs are met efficiently and effectively.

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